Payments

The best option if you want to pay the same amount each month and do not want to report the meter readings every month. If you use the Balanced Payment method, it is easier to estimate your spending and overall you might feel safer.

With Balanced Payment, you generally will pay the same amount as you have consumed, because the recalculation is made at the end of the period and any overpayment or unpaid amount is accounted for. If actual consumption in the period has been lower than what had been predetermined, in the first months of the next period payments may be less according to the amount of overpayment; but if the actual consumption is higher, the difference must be paid within the specified time period. The monthly Balanced Payment amount is calculated for each customer individually according to their average consumption of natural gas and authorised load of a meter.

The reference period may be individual for each one and may not coincide with the calendar year. If the use of natural gas has just started, the Balanced Payment amount is determined individually by agreement or by average consumption in similar cases.

• Report the meter readings:
  Once a year at the end of the reporting period, if the annual consumption of natural gas is up to 250 m³ (using natural gas for cooking);
  Three times per year at the end of the reporting period and tariff change: as of 30 June and 31 December, if the annual consumption of natural gas exceeds 250 m3 (using natural gas for boiling water or heating).at least 1 time a year - at the end of the reporting period (it is individual for each customer). 

• Make your Balanced Payment by the 20^th of the following month.
• At the end of each reporting period, you will receive a report comparing the amount of natural gas actually consumed with the amount paid for. If the payment is calculated in the statement, it should be paid by the 20^th of the next billing period. Whereas, if an overpayment has been calculated, it will be reduced from the future payments by the amount of the overpayment reported. Once you receive the report, you will be able to see the new amount of the adjusted Balanced Payment, which we will calculate on the basis of the current rate.

Bill is the best choice, if you want to pay exactly for the amount you consumed.

This type of payment is characterised by fluctuations in monthly payments; therefore, if you are using natural gas for heating, please carefully assess your payment options before you choose this method of payment. During the winter months natural gas bills, due to an increase in consumption, can be much higher than in the summer.

By choosing this payment method you will receive a monthly bill for the natural gas consumed during the previous month.

• You should report meter readings monthly from the 27^th of the current month to the 1^st working day of the following month. If the meter readings are not reported within the specified time, the bill will be based on the consumption as calculated by distribution system operator AS Gaso. The meter readings should also be provided if you have not consumed natural gas.
• You will receive a bill by the 10^th - 15^th of the following month via e-mail and on the customer portal free of charge, or by post . The monthly fee for sending the bill by post in accordance with the price-list published on www.lg.lv (currently, it is €1.00).
• Make yor payment by the 20^th of the following month.