At the end of 2021, we conducted an annual customer satisfaction and loyalty survey in cooperation with the research agency RAIT. We are grateful for the great response from our customers, valuable suggestions, feedback, and their openness. We would like to provide feedback on the findings of the survey.
In the wake of the energy crisis across Europe, the government has decided to compensate for the increase in the price of natural gas for citizens with annual natural gas consumption above 250 m3. Compensation will be applied for the period from January to the end of April 2022. Households do not need to apply for state aid; the reduced fee will be included in the billing documents automatically in accordance with the amount determined by the state.
The use of biomethane in transport is closely linked to the development of natural gas filling infrastructure, as well as the increase in the number of CNG cars. It is the next step towards climate neutrality and environmentally friendly energy.