In order to provide our customers with a more convenient use of services, a more transparent layout and more visually modern communication, we have worked thoroughly to improve the customer portal.
At a time when various fraudsters and disseminators of questionable information are active, we ask you to think carefully about who you provide your personal and financial information to, whom you transfer money to, and what you publish on various social networking sites. The customers of Latvijas Gāze have also encountered fraudulent cases when fake bills are sent on behalf of Latvijas Gāze. Therefore, we urge you to be careful and not get scammed.
Sometimes, servicing and maintenance of the natural gas infrastructure requires specialists to enter a household or yard to take care of the maintenance of the natural gas supply network and to read meter readings.
To avoid sudden problems with the amount of the current bill, we invite you to conclude a natural gas trade contract as soon as possible, if it has not been done at the object so far, and you will receive natural gas within the framework of Final Guaranteed Supply (FGS). For FGS users who have not signed a contract within 6 months, the price of natural gas will be 2x higher.
With the expansion of payment options, our customers can also make payments for natural gas in the stores of the Latvian retail network Top.
Latvijas Gāze customers who will not make a payment by the 20th of each month will receive a reminder on their phone - we will send an SMS.