We are constantly improving our remote customer service, as well as we are taking care of customers’ convenience and service availability. We have already expanded the possibilities of payments in the customer portal by providing the possibility to pay using the most popular internet banks and payment cards. It is possible to pay the bill of another customer, for example, your parents, on the website of Latvijas Gāze as well.
We have launched the ambitious modernisation of the IT system, which is an important step in the development of Latvijas Gāze services.
Starting from 1 July 2020, new natural gas tariffs for households will come into effect, where the tariffs will be reduced by 8.3 % to 13,5% compared to the first half of 2020, depending on the customer's annual consumption of natural gas.
In recent months, we have worked diligently on improving remote customer service, providing ample opportunities to communicate with the company and receive services remotely.
While taking care of the security and up-to-dateness of our customers’ data, in accordance with the terms of use of personal data*, between March 26 and November 30, on working days from 17.00 to 20.00, from the phone number: +371 64004014, we will perform automated calls to clarify your current phone numbers, so we can reach you when needed in the most convenient way.