To avoid sudden problems with the amount of the current bill, we invite you to conclude a natural gas trade contract as soon as possible, if it has not been done at the object so far, and you will receive natural gas within the framework of Final Guaranteed Supply (FGS). For FGS users who have not signed a contract within 6 months, the price of natural gas will be 2x higher.
Against the background of the geopolitical situation and its substantial impact on the natural gas market, the April natural gas price in Europe is currently forecast at around 250-300 EUR/MWh.
With the expansion of payment options, our customers can also make payments for natural gas in the stores of the Latvian retail network Top.
At the end of 2021, we conducted an annual customer satisfaction and loyalty survey in cooperation with the research agency RAIT. We are grateful for the great response from our customers, valuable suggestions, feedback, and their openness. We would like to provide feedback on the findings of the survey.
Latvijas Gāze customers who will not make a payment by the 20th of each month will receive a reminder on their phone - we will send an SMS.
In the wake of the energy crisis across Europe, the government has decided to compensate for the increase in the price of natural gas for citizens with annual natural gas consumption above 250 m3. Compensation will be applied for the period from January to the end of April 2022. Households do not need to apply for state aid; the reduced fee will be included in the billing documents automatically in accordance with the amount determined by the state.