| Service | Description | Fee |
|---|---|---|
| Receiving the invoice via email | You will receive a monthly invoice for the natural gas consumed to the e-mail address you provide. The invoice will also be available on the customer portal. | Free of charge |
| Receiving the invoice via mail | You will receive a monthly invoice for the natural gas consumed to the address you provide. | EUR 2.00* |
| Receiving an invitation to report meter readings via e-mail | You will receive an invitation to report the meter reading of the natural gas to the e-mail address you provided. | Free of charge |
| Receiving a Debt Processing Letter by Email | Receiving a reminder email for the outstanding payment amount. | Free of charge |
| Receiving a Debt Processing Letter (reminder, warning) by mail | Receiving a Reminder or Warning Letter for the outstanding payment amount by mail. | EUR 2.00* |
* From 1 May 2023, the cost per letter includes 21% VAT.