Questions and answers

The best way to sign a contract online is by submitting the application

We will review your application and send an authorisation code to the e-mail address provided by you, therefore, you can confirm the prepared draft contract by re-authorising with your Internet bank or e-Signature.

If you do not have access to the Internet bank or e-Signature, you can conclude the contract by filling in the application for the conclusion of the contract and by sending it via e-mail to our address info@lg.lv, or by calling (+371) 67869866, where our customer service representative will complete the application on your behalf.

In this case, we will send you the contract via e-mail or by post to sign. You can sign the contract with a secure electronic signature or send us your signed copies by post.

It is necessary to complete and submit an application online or complete an application to conclude a contract indicating the justification for the use of the property (object) and send it to the e-mail address info@lg.lv.

If you want to conclude a contract on behalf of another person (principal), please attach a copy of the power of attorney.

If you rent or lease a property (object), you shall submit the owner's consent to enter into the contract or another document, such as a lease or rental agreement, which indicates that the owner has granted you the right to enter into a natural gas trade contract for the property (object) in question.

If the property (object) has no connection for natural gas, before concluding a contract with us, you must contact the distribution system operator Gaso.

The fastest and most convenient way to report meter readings is via the customer portal. You can also report the meter reading to the distribution system operator Gaso.

From July until the end of September, all Latvijas Gāze customers will receive letters with the new payment amount. Starting from August, the amount of the new adjusted payment will be available on the customer portal, and from then on, the payments must be made according to the new tariff. A calculator is available in the Tariffs and Calculator section of our website where one can calculate the forecast payment for natural gas.