Popular questions

How do I conclude a contract?

A natural gas trade contract may be entered into by a person who has the ownership, use, or possession rights of the Object.

It is best to conclude the contract online by filling in the Application. We will send the contract within 5 working days (by filling in the Application online) to the e-mail address provided by you.

If you do not have access to the Internet bank or eSignature, you can conclude the contract by filling in the Application for the conclusion of a contract and sending a scanned or photographed version of the signed form to the e-mail address info@lg.lv, or by post to address: Vagonu ielu 20, Rīgā, Latvija, LV-1009 - We will then prepare and send you a contract to the e-mail or postal address specified by you.

If you have any questions regarding the Application, please call our information line +371 67869866 or send an e-mail to info@lg.lv

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What documents are required to conclude a contract?

It is necessary to complete and submit an application online or complete an application to conclude a contract indicating the justification for the use of the property (object) and send it to the e-mail address info@lg.lv.

If you want to conclude a contract on behalf of another person (principal), please attach a copy of the power of attorney.

If you rent or lease a property (object), you shall submit the owner's consent to enter into the contract or another document, such as a lease or rental agreement, which indicates that the owner has granted you the right to enter into a natural gas trade contract for the property (object) in question.

If the property (object) has no connection for natural gas, before concluding a contract with us, you must contact the distribution system operator GASO.

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How do you report meter reading?

The fastest and most convenient way to report meter readings is via the customer portal. You can also report the meter reading to the distribution system operator Gaso.

You have three options for reporting meter readings:

  • By sending a text to 155, containing the following:
    RAD A00000000 Readings
    Enter the market name of your site (can be found in the client portal and in the settlement documents) instead of ‘A00000000’
    Enter the meter readings (full cubic metres only) instead of ‘Readings’
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