If you want to grant another person the right to use your profile in the customer portal:
- Log in to the USERS section of mans.lg.lv, press ADD USER and fill in the required data. You can choose what rights you want to grant this person – just to view invoices or to report meter readings.
- If it is not possible to add an additional user independently, it is necessary to send an application signed by the
contractor as a scanned or photographed attachment to the e-mail address info@lg.lv, indicating the rights you want to grant the additional user – only to view invoices or to report meter readings. We will grant the additional user the right to use your customer profile. We kindly ask you to note that the processing of applications may take a longer time at the moment.
An additional user will receive information to the e-mail address specified by you, confirming that an additional user has been added to the contractor's profile, as well as a link that shall be activated by the specified time.
Additional User Actions
By clicking on the activation link received in the e-mail, one will open the customer portal window, in which the password shall be entered, which you will be able to use as an additional user of the portal for authorisation in the customer portal. To complete additional user registration, we kindly ask you to perform authentication with an internet bank or eSignature, as well as fill in the contact information form. Registration is complete, welcome to the customer portal!