Acceptance and processing of meter readings is provided by the distribution system operator Gaso. The meter readings should also be provided if you have not consumed natural gas. If the meter readings are not reported within the set time limit, the consumption will be calculated by the distribution system operator Gaso, which may affect the total payment for the natural gas.

The meter readings must be reported in accordance with the chosen payment method:

  • If you pay for natural gas using the Bill payment method, readings must be reported monthly from the 27th date of the current month to the first working day of the following month.
  • If you pay for natural gas using the Balanced payment method, the readings must be reported 3 times a year: on 30 June and 31 December, and at the end of the reporting period. The reporting period is individual for each client.

How do you report meter readings?

Sign up for a customer portal and get reminders to submit your meter readings!

Report meter readings

Consumption of natural gas is recorded in both m3 and kWh 

Natural gas consumption and meter readings are reported in m3, but in accordance with Cabinet of Ministers Regulation No. 78 Regulations Regarding the Trade and Use of Natural Gas, for the purposes of the system user's settlement of payments, kilowatt-hours (kWh) are used.

The meters count natural gas consumed in m³, and the conversion factor per kWh is the gross calorific value. The calorific value is a variable that is divided into zones and months.

The zone of the calorific value shall be determined by the distribution system operator Gaso, taking into account the administrative areas in which the natural gas plants belonging to each zone are located. The order of the calorific zones can be found on the Gaso website.