Acceptance and processing of meter readings is provided by the distribution system operator Gaso. 

The meter readings should also be provided if you have not consumed natural gas. Reminders will be sent to customers, so that they do not miss the time of reporting the meter readings. For more accurate accounting of the actually consumed natural gas, you can report the meter readings every month from the 27th day to the 1st working day of the following month (inclusive).

Ways to report readings
Customer portal Latvijas Gāze
registration is required

submit meter readings

On website Latvijas Gāze
no additional registration is required

submit meter readings

Customer portal GASO
registration is required

submit meter readings

By sending SMS to GASO
by sending a text to 155

Must be specified:
RAD A00000000 Readings

Enter the market name of your site (can be found on the customer portal
and payment documents)instead of A00000000
Enter the meter readings (full cubic metres only) instead of ‘Readings’

By calling GASO
to the number

67369938

We invite to use this opportunity if you do not have the opportunity to use the Internet or send SMS.

Or if you receive an error message while sending an SMS.

Have a question about submitting the readings?

Questions and answers

Important to know!  

  • Natural gas consumption and meter readings are reported in m3,
  • but in accordance with Cabinet of Ministers Regulation No. 78 Regulations Regarding the Trade and Use of Natural Gas, for the purposes of the system user's settlement of payments, kilowatt-hours (kWh) are used.
  • The meters count natural gas consumed in m³, and the conversion factor per kWh is the gross calorific value. The calorific value is a variable that is divided into zones and months.
  • The zone of the calorific value shall be determined by the distribution system operator Gaso, taking into account the administrative areas in which the natural gas plants belonging to each zone are located. The order of the calorific zones can be found on the Gaso website.