In light of the situation having arisen in the energy sector and the sanctions imposed by the USA and the European Union – the energy sector, as far as the supply of energy resources to consumers is concerned, is not included in the overall package of sanctions.
At the end of 2021, we conducted an annual customer satisfaction and loyalty survey in cooperation with the research agency RAIT. We are grateful for the great response from our customers, valuable suggestions, feedback, and their openness. We would like to provide feedback on the findings of the survey.
Latvijas Gāze supplies customers with natural gas, which is the most convenient and environmentally friendly traditional fuel for consumers. At times, when environmental aspects are playing an important role in our decision-making, Latvijas Gāze has developed an environmental policy that identifies initiatives that promote greater responsibility for the environment, as well as the development and spread of environmentally friendly technologies.
The use of biomethane in transport is closely linked to the development of natural gas filling infrastructure, as well as the increase in the number of CNG cars. It is the next step towards climate neutrality and environmentally friendly energy.