Colder temperature during heating season and significantly higher natural gas prices were the two main factors, which influenced the Latvijas Gāze performance in 2021. Colder temperature increased Latvijas Gāze sales and utilization of Gaso distribution network.
At the end of 2021, we conducted an annual customer satisfaction and loyalty survey in cooperation with the research agency RAIT. We are grateful for the great response from our customers, valuable suggestions, feedback, and their openness. We would like to provide feedback on the findings of the survey.
JSC Latvijas Gāze has concluded amendments to the existing overdraft agreement with OP Corporate Bank plc, Latvian branch.
Latvijas Gāze customers who will not make a payment by the 20th of each month will receive a reminder on their phone - we will send an SMS.
In the wake of the energy crisis across Europe, the government has decided to compensate for the increase in the price of natural gas for citizens with annual natural gas consumption above 250 m3. Compensation will be applied for the period from January to the end of April 2022. Households do not need to apply for state aid; the reduced fee will be included in the billing documents automatically in accordance with the amount determined by the state.
Latvijas Gāze supplies customers with natural gas, which is the most convenient and environmentally friendly traditional fuel for consumers. At times, when environmental aspects are playing an important role in our decision-making, Latvijas Gāze has developed an environmental policy that identifies initiatives that promote greater responsibility for the environment, as well as the development and spread of environmentally friendly technologies.