Due to government restrictions on store occupancy, bills can be paid in the Maxima store chain from 8:00 to 10:00 and from 20:00 to 22:00
In order to provide financing for the purchase of natural gas for the next two natural gas injection seasons, Latvijas Gāze has entered into a new credit line agreement with the Latvian branch of OP Corporate Bank plc, thus continuing their cooperation.
In 2020, we launched ambitious changes to improve internal processes, as well as introduced a new customer service portal and payment system to expand the range of services offered to our customers and meet the independence requirements between the Trader and the Distribution System Operator. These changes have caused customers to have questions, so we have published answers to the recent frequently asked questions.
At the end of this year, we will perform the final transition to the new self-service customer portal and billing system, which involves a large-scale customer data transfer, thus completing the modernisation of the IT system, which was launched to ensure the independence requirements of the Energy Law.
Lai neradītu riskus klientu un darbinieku veselībai, Latvijas Gāze ir pieņēmusi lēmumu turpināt nodrošināt klientu apkalpošanu tikai attālināti.
The first half of 2020 has brought even more dynamic and challenging environment for the world and the energy industry. Mild temperatures, the lockdown measures connected to the spread of the coronavirus and low natural gas price levels were the key factors shaping the operating environment of the Latvijas Gāze.