In 2020, we launched ambitious changes to improve internal processes, as well as introduced a new customer service portal and payment system to expand the range of services offered to our customers and meet the independence requirements between the Trader and the Distribution System Operator. These changes have caused customers to have questions, so we have published answers to the recent frequently asked questions.
At the end of this year, we will perform the final transition to the new self-service customer portal and billing system, which involves a large-scale customer data transfer, thus completing the modernisation of the IT system, which was launched to ensure the independence requirements of the Energy Law.
Natural gas and biomethane will play a significant role in long-term freight and passenger transport; however, experts concluded that the promotion of the use of alternative fuels requires infrastructure, fiscal and financial support, as well as a review of European Union (EU) policies, during the conference ‘Gas and Transport. Myths. Reality. Benefits’. The main topic of the discussion was the achievement of international climate objectives, while maintaining the competitiveness of transport companies.
Lai neradītu riskus klientu un darbinieku veselībai, Latvijas Gāze ir pieņēmusi lēmumu turpināt nodrošināt klientu apkalpošanu tikai attālināti.
The research carried out for the sixteenth time, and the subsequently created "Most Loved Baltic Brands Top", highlights the most valued brands in Latvia and the Baltics. This Top helps companies gain insight into public opinion and find out how their brand is valued. In the process of creating the Top, more than 500 popular brands are researched and evaluated within different categories.
At the event, the journalists were informed that the clinical centre of Riga East University Hospital Latvian Centre of Infectious Diseases (LIC) had received medical equipment, devices and personal protective equipment which will modernise the care of patients with Covid-19 and other infectious diseases; the received equipment will provide additional safety for medical personnel and patients by reducing the risk of infection, as well as the reduced spending on personal protective equipment will save money in the long run.