At a time when various fraudsters and disseminators of questionable information are active, we ask you to think carefully about who you provide your personal and financial information to, whom you transfer money to, and what you publish on various social networking sites. The customers of Latvijas Gāze have also encountered fraudulent cases when fake bills are sent on behalf of Latvijas Gāze. Therefore, we urge you to be careful and not get scammed.
Sometimes, servicing and maintenance of the natural gas infrastructure requires specialists to enter a household or yard to take care of the maintenance of the natural gas supply network and to read meter readings.
Against the background of the geopolitical situation and its substantial impact on the natural gas market, the April natural gas price in Europe is currently forecast at around 250-300 EUR/MWh.
At the end of 2021, we conducted an annual customer satisfaction and loyalty survey in cooperation with the research agency RAIT. We are grateful for the great response from our customers, valuable suggestions, feedback, and their openness. We would like to provide feedback on the findings of the survey.
In the wake of the energy crisis across Europe, the government has decided to compensate for the increase in the price of natural gas for citizens with annual natural gas consumption above 250 m3. Compensation will be applied for the period from January to the end of April 2022. Households do not need to apply for state aid; the reduced fee will be included in the billing documents automatically in accordance with the amount determined by the state.
Latvijas Gāze supplies customers with natural gas, which is the most convenient and environmentally friendly traditional fuel for consumers. At times, when environmental aspects are playing an important role in our decision-making, Latvijas Gāze has developed an environmental policy that identifies initiatives that promote greater responsibility for the environment, as well as the development and spread of environmentally friendly technologies.