From 1 January 2022, the increase in the price of natural gas for households purchasing natural gas at the regulated tariff will be significantly lower than the increase in the total price of natural gas in the market.
To make our customers’ daily lives easier and to simplify paying their bills, we take care to ensure a convenient and affordable payment service. When developing the available services, we think of both customers who use all services digitally and those who like to make payments in cash.
The Gaso service tariff is intended for a regulation period of 4.5 years (from 1 July 2021 to 31 December 2025).
The changes are related to both the increase in the natural gas prices in the global markets and the amendments to the service tariff of distribution system operator Gaso (hereinafter – Gaso), which was approved by the Public Utilities Commission (hereinafter – PUC) on 30 April this year.
For customer convenience, in addition to the already existing types of registration, such as authorisation with Internet banking and eSignature, we have also made it possible to register by using an e-mail address and password.
Customers who have experienced a delay in receiving their annual consumption reports earlier this year will receive them by the end of March. These reports have already been sent to most customers. From 2021 Consumption reports will be visually and substantively different from those previously received.